DunaSava d.o.o.
Privacy Policy
Last updated: October 2026
Data controller
DunaSava d.o.o., Hilandarska 141/1, 11271 Surčin, Belgrade, Serbia, email: balkan@dunasava.com, is the controller of personal data collected through this website, in accordance with the Serbian Law on Personal Data Protection and the General Data Protection Regulation (GDPR).
Data we collect
Through the contact form we collect only the data you provide yourself: name, company, email address, phone number and the content of your message. The site uses no tracking cookies and no third-party analytics.
Purpose and legal basis
We use the data solely to answer your enquiry, prepare a quotation and communicate about your project. The legal basis is your consent and the taking of steps prior to entering into a contract.
Retention
Enquiry data is kept for no longer than 24 months after the last communication, unless longer retention is required to perform a contract or by law.
Recipients
Messages sent through the form are forwarded to our business email address via a form-processing service. We do not sell data or share it with third parties for marketing purposes.
Your rights
You have the right to access, rectify, erase and restrict the processing of your data, as well as the right to object and to data portability. Requests can be sent to balkan@dunasava.com. You also have the right to lodge a complaint with the competent data protection authority.